People need to understand what a system is doing and what they can do next. We shape journeys, interfaces and prototypes around the user's task and the product's operating context.
For AI experiences, that includes sources, review states, uncertainty and approval paths. Prototyping helps the team examine these interactions before they become expensive implementation decisions.
What we can shape together
- User journeys
- Interactive prototypes
- Review and error states
- Explainable AI interfaces