An enterprise agent needs more than a conversation. It needs the relevant company knowledge, a clear task, permitted tools and a way to recognise when a person should take over.
We design these elements around departmental workflows, from understanding a request to preparing an action and recording its outcome. The permitted level of autonomy is part of the solution design.
What we can shape together
- Task and intent interpretation
- Approved knowledge and tools
- Human approval paths
- Action records and exceptions
