Digitizing facility management processes to improve stakeholder interactions
Tristar Group
Third party logistic provider, Tristar Group, found it difficult to operate effectively without real-time data on inventories, deliveries and overall assets. Information management was mostly paper based making inventory management and auditing a tedious and time consuming task. This unfortunately provided little to no insights on forecasting demand, planning operations, and created unpredictable bottlenecks in procurement , warehouse management distribution and deliveries. This also made maintaining accurate KPIs a difficult task. At the time, they required a solution that would integrate within their existing system as an application layer, interconnect with various stakeholders, and improve overall data integrity.
Block Gemini worked with Tristar to develop a warehousing and logistics management system that received and utilized real-time data from IoT devices and stored it on Blockchain. Our goal was to provide greater transparency, a customer-friendly environment and technological assistance that would have led to a better logistic experience. Our technical team wanted to develop a system that enabled data validation, monitored data ownership, created audit trails, tracked KPIs and managed user access privileges and generated reports of various events. Furthermore, we wanted to allow users (new/existing) to handle their orders based on Proof of Purchase, Proof of Order, and as well as be assisted in securely taking DATA driven decisions.
Tristar now runs a single decision-support and web/tablet/mobile platform. Users can monitor, track and secure purchase/sales orders, view inventories, plan and track deliveries, and view reports in a consolidated and seamless manner through a dashboard application that gives a holistic view of operations. Furthermore, integrating blockchain, Tristar was also able to provide customers with full real-time oversight on deliveries and transportation processes. It also allowed them to provide a single point of access for all documents/records to their customers while improving the management of trusted data with little or no use of paper. Overall, we have digitally transformed a number of business transactions to allow for quicker audits.
80% improvement in operational efficiency
paper-based processes significantly
data security via Blockchain
real-time oversight on warehousing and transportation processes
data security via Blockchain
Discover how integrating AI into existing surveillance systems can increase business growth and overall improve customer experience.
By making connectivity and data processing the center piece of your management effort, productivity can increase while reducing downtime.
How Artificial Intelligence can completely change and improve customer service experience within the landscape of the retail industry.
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