Retail Facilities Management

Digitize Processes with our Facilities Management System

Our Facilities Management System digitizes manual processes involved in managing facilities, technicians and various tenant initiatives through an interconnected system

Key Business Pains

Common issues with traditional
facility management

Traditional and outdated methods of managing facilities are limited, require manual processes and make the management process difficult to navigate.


Manual & Outdated Processes

From building reports to assigning maintenance tasks, manual methods tend to prolong management processes of assets, resources and operations.


Prolonged Payment Processes

Without an automatic direct bank transfer, traditional methods, such as cheques or physical currencies, entail the possibility of delayed payments.


Indirect Communication

Communication lines are not unified or consolidated on one channel, and complicate the management of customer service, internal management and more.

Solution Approach

Our Approach to Facilities Management

Our Facility Management System enables both tenants and supervisors to digitally manage processes such as maintenance requests, tenant contracts, assigning tasks and much more through the use of an admin management dashboard and tenant mobile application.

Maintenance Ticketing System

Contract Management

Technician Management

KPI & Data Analytics

Block Gemini - Building Design
Block Gemini - mobile route planning

Solution Approach

Supervisor Dashboard
& Mobile App

Supervisors can effortlessly manage technicians and assign them work orders (maintenance requests) as per their availability. Furthermore, supervisors can monitor and track the full cycle of work orders and update management accordingly.

Block Gemini - qr code illustrations

Solution Approach

Technician Mobile App

Technicians can now digitally and remotely receive work orders for maintenance requests with detailed information on location, task requirements, multimedia references and more.

Block Gemini - qr code illustrations
Block Gemini - order delivered

Solution Approach

Tenant Mobile App

Tenants can now easily submit maintenance requests, make payments and manage their contracts without having to follow the manual and long process of communicating back and forth with supervisors.

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Key Business Benefits 

Improve maintenance

By integrating AI into existing or new surveillance systems, business owners can better understand the activity that happens within their facility and optimize business processes accordingly.

Maintenance Ticketing System

An integrated ticketing system that allows tenants to directly submit maintenance requests to supervisors without the need to communicate via call or email

Technician Management

A Management module that allows supervisors to onboard and manage technicians, assign maintenance tasks and much more.

KPI Analytics & Reports

An analytics dashboard that processes captured data to output KPI information on technicians, performance, operations and more.

Payment & Contract Management

Allow tenants to make direct payments, and manage or renew contracts through a consolidated mobile application.

Technology & Features

The Building Blocks to Facility Management

Technology & Tools

Technology & Tools

All data stored is captured into a private blockchain network with permissioned read/write access

Existing payment providers can be integrated

Agnostic deployment options

Solution can be set up in any language/framework

All relevant stakeholders will entail their own application

Features & Function

Features & Function

• Application form
• Ticket Management

• System Alerts
• Notifications

• Custom Tracking Data
• Custom Data Processing

• Technician Management
• Ticketing Management

• Contract Management
• Payment Processing

Values, benefits & outcomes

Simplify contract and payment initiatives

Provides a streamlined and consolidated method to allow vendors to renew contracts and facilitate payments directly on the application platform for a seamless and convenient experience

Streamline and simplify raising requests

Provides tenants with an effective and streamlined ticketing system that eliminates telecommunication methods via maintenance request forms to reduce assessment time.

Improve management of resources

Manage and assign technicians more efficiently while overall reducing overhead costs in resource allocations and assigning maintenance tasks

Improve maintenance request response

Provides supervisors with an effective and streamlined ticketing system that eliminates telecommunication methods, provides concise maintenance related data and reduces assessment time.

Who We Are

Our Management Team




Helping enterprises since 2017 to overcome operational and business challenges.

Submit your RFX

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