Key Business Pains
Traditional and outdated methods of managing facilities are limited, require manual processes and make the management process difficult to navigate.
Manual & Outdated Processes
From building reports to assigning maintenance tasks, manual methods tend to prolong management processes of assets, resources and operations
Prolong Payment Processes
Without an automatic direct bank transfer, traditional methods, such as cheques or physical currencies, entail the possibility of prolong payments and delays
Our Facility Management System enables both tenants and supervisors to digitally manage processes such as maintenance requests, tenant contracts, assigning tasks and much more through the use of an admin management dashboard and tenant mobile application.
Supervisors can effortlessly manage technicians and assign them work orders (maintenance requests) as per his availability. Furthermore, supervisors can monitor and track the full cycle of work orders and update management accordingly.
Technicians can now digitally and remotely receive work orders for maintenance requests with detailed information on location, task requirements, multimedia references and more.
Tenants can now easily submit maintenance requests, make payments and manage their contracts without having to follow the manual and long process of communicating back and forth with supervisors.
Key Business Benefits
By integrating AI into existing or new surveillance systems, business owners can better understand the activity that happens within their facility and optimize business processes accordingly.
Maintenance Ticketing System
An integrated ticketing system that allows tenants to directly submit maintenance requests to supervisors without the need to communicate via call or email
A Management module that allows supervisors to onboard and manage technicians, assign maintenance tasks and much more.
KPI Analytics & Reports
An analytics dashboard that processes captured data to output KPI information on technicians, performance, operations and more.
Payment & Contract Management
Allow tenants to make direct payments, and manage or renew contracts through a consolidated mobile application.
Technology & Features
All data stored is captured into a private blockchain network with permissioned read/write access
Existing payment providers can be integrated
Agnostic deployment options
Solution can be set up in any language/framework
All relevant stakeholders will entail their own application
• Application form
• Ticket Management
• System Alerts
• Custom Tracking Data
• Custom Data Processing
• Technician Management
• Ticketing Management
• Contract Management
• Payment Processing
Simplify contract and payment initiatives
Provides a streamlined and consolidate method to allow vendors to renew contracts and facilitate payments directly on the application platform for a seamless and convenient experience
Streamline and simplify raising requests
Provides tenants with an effective and streamlined ticketing system that eliminates telecommunication methods via maintenance request form to reduce assessment time.
Improve management of resources
Manage and assign technicians more efficiently while overall reducing overhead costs in resource allocations and assigning maintenance tasks
Improve maintenance request response
Provides supervisors with an effective and streamlined ticketing system that eliminates telecommunication methods, provides concise maintenance related data and reduces assessment time.
Contact us today to learn about how our Retail Facility Management solution can enable maximum growth and sustainability in your next business venture