Data Privacy and Cookie Policy

Understand the Data We Collect

When browsing our website, we want to make sure that you know the type of data we collect and how we will be using that data.


1.1. Block Gemini Technologies FZ-LLC is a blockchain technology company incorporated in the Emirate of Dubai, United Arab Emirates whose principal place of business is located at Floor No. 4, Office 409, DSC Tower, Dubai Studio City, Dubai, United Arab Emirates (“Block Gemini”).

1.2. Block Gemini, and our affiliates and branch offices (also referred to as “we” and “us”), take our data protection and privacy responsibilities seriously. This Data Privacy and Cookie Policy (“Policy”) describes how we collect, process, use, disclose and transfer your Personal Data. This Privacy Policy covers instances when you contact us, use our services and products or interact with our websites, such as

1.3. By accessing or browsing our website and using our online services, you confirm that you have read, understood and agree to this policy in its entirety. If you do not agree with the practices described in this policy, you should not use our website or services.

1.4. If you are resident in the UAE and under 21 or, alternatively, are resident elsewhere and are not yet the relevant age of majority in the jurisdiction in which you reside, we are not permitted to contract with you directly. By agreeing to this Privacy Policy, you acknowledge and agree that your guardian has read and consented to its terms on your behalf. If we seek your consent to process your Personal Data for a specific purpose in accordance with this Privacy Policy, such consent must be granted on your behalf by your guardian.

1.5. We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this Privacy Policy. If we make material changes to this Privacy Policy, we will highlight it by updating the date at the top of the page.


2.1. This Policy covers all personal information collected and used by us. In this Policy, “personal data” or “personal information” means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognized directly or indirectly. This may include your name, date of birth, nationality, gender, postal address, email address, phone number, and technical information from the devices you use to access our website.

2.2. If you contact us by way of filling in forms (both online and offline), over the telephone, email, live chat, message boards or any other facility made available by us, with a query or comment about any of our services or products, we will need to collect information about you (including your contact details) to help us respond to your query or request or provide our services to you. We may do this when you call our customer support center or interact with us through our online support tools. This information may include identification data (such as your name, date of birth, gender, nationality etc), contact details (such as email address and telephone number) and other information (such as your interests and personal preferences).

2.3. We may also keep a record of any communications we have with you (including a recording of any calls you make). We do this to help monitor and improve the quality of our customer support services, to make and defend legal claims, and to comply with legal obligations to which we are subject.

2.4. We and other third parties that provide content, advertising, analytics or other functionality on our services, may use cookies, pixel tags, local storage, and other technologies to automatically collect the following information:

B. technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;
C. length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.
3.1 We may need to process your personal information in order to keep our website safe and secure and protect against the illegal or fraudulent activity such as cyber-attacks.
3.2. We may share your Personal Data with our partners who may send you marketing and promotional information.

3.3. We understand that you may prefer us not to contact you. We keep records of your preferences to ensure that we do not contact you if you have asked us not to. We may need to process certain of your personal information (such as your name and email address) in order to do this.

3.4. We may share information about you with government organizations and agencies, including international organizations, to comply with applicable laws, regulations and rules, and legitimate requests from law enforcement, regulatory and other governmental or international agencies, or when to do so is in our legitimate interests.
3.5.If in the future, we sell or transfer some or all of our business or assets to a third party, we may disclose or transfer your information to a potential or actual third party purchaser of our business or assets.
4.1. All information you provide to us via our website or otherwise is stored on our secure servers.
4.2. We will store your Personal Data for as long as reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy.
4.3. In some circumstances we may need to store your Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, reporting, regulatory, tax, accounting requirements.
4.4. Where your information is no longer required, we will ensure it is disposed of in a safe manner.
4.5. In specific circumstances we may store your Personal Data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.
5.1. We invest an appropriate level of resources to protect the security and confidentiality of Personal Data and to prevent unauthorized access to that information.
5.2. We follow strict security procedures in the storage and disclosure of information which you have given us (including through password protection and, in some cases, encryption)
5.3. We take all reasonable and appropriate steps to protect your Personal Data but cannot guarantee the security of any data you disclose to us via email or online.
5.4. Where you disclose information to us using, please ensure that your device remains safe. We cannot be held responsible for any data misuse arising from unauthorized access to your device.
6.1. Cookies are files with a small amount of data which may include an anonymous unique identifier and aids in tracking the user-activity on websites. Cookies are sent to your browser from our website and stored on your device. These cookies allow us to distinguish you from other users of our website. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our website services.
6.2. Cookies perform many functions, such as allowing you to navigate between our website pages efficiently, remembering your preferences, and generally improving the user experience. You can read more about cookies and how to recognize them at
6.3. Your use of our website indicates your consent to the cookies described in this policy. However, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. In case you choose not to accept cookies, then you may not be able to use some portions of our website services.
7.1. You can request access to the information we hold about you by contacting us using the contact page. Our file of your information will usually be made available to you within 30 days, although occasionally we may not be able to give you access to the personal information we hold about you (for example, we may not be able to give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s life, health or safety). Please note that we may apply an administrative charge for providing access to your information in certain circumstances. Any such charge will be reasonable and we will advise you of the charge and obtain your consent before providing you with access to your personal information. Please note that if you request a copy of your data using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.
7.2. You have the right to object to us processing your personal information, even where that processing is necessary for our legitimate interests (for example, where the processing is necessary for the legitimate commercial objectives we pursue in the course of our business). You also have the right to object to any results of a processing activity that prejudice your rights and that are conducted exclusively through automated systems.
7.3. Where we hold personal information about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal information we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal information to another organization.
7.4. You have the right to lodge a complaint with a local data protection authority if you believe that we have not complied with applicable data protection laws. The local data supervisory authority will differ depending on the country you are in. However, before referring to your local supervisory authority, please attempt to resolve the issues with us in an amicable manner
8.1. If you have any questions, concerns or complaints regarding our compliance with this Privacy Policy and the data protection regulations, or if you wish to ask us to stop processing your personal information, or you would like to request a copy of the personal information we hold about you, please contact us by writing to us at:
Block Gemini Technologies FZ-LLC
Offices 406 – 409, Floor No. 4, Discovery Tower,
Dubai Studio City, Dubai, the United Arab Emirates
Office Phone: +971 42406408
Email: [email protected]

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Helping enterprises since 2017 to overcome operational and business challenges.

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