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Arabian Ethicals
Pharmaceutical distribution company, Arabian Ethicals, would sometimes face rapid degradation of medicines stored in their warehouses and in transit deliveries. As a distribution company, it was paramount for Arabian Ethicals to find a solution to monitor and ensure that temperatures and humidity levels were consistently maintained, and to ensure that all perishable products were safe and high quality at the point of consumption. Typically, failing to keep products at the correct temperatures can result in textural degradation, discoloring, bruising and microbial growth, which as a consequence, entailed a loss of business. Furthermore, Arabian Ethicals also wanted to combat the illegalities of counterfeits by addressing any vulnerabilities that could be exploited within their existing ecosystem.
Block Gemini worked with Arabian Ethicals to integrate a product traceability system within their existing platform that could continuously monitor the temperature, humidity, whereabouts and historical information (via serialization) of products as they move from supplier to the end customer. Part of this solution meant that IoT devices and sensors had to be integrated into warehouses and transportation vehicles, and transmit the generated data into a central system for further functionality. Furthermore, this system would also have the ability to recognize products via serial numbers (on the blockchain) to record, store and retrieve product information as it passed through the supply chain. By doing so, Arabian Ethicals would be able to maintain the integrity of shipments and storages with real-time data / updates of:
The final iteration would eventually lead us to develop a customer application for the end consumer. This application would allow customers to scan a product’s QR code to transparently obtain historical data (conditions and locations) throughout its supply chain journey.
Araibian Ethicals now operates under a product traceability system with cold chain management features. Relevant stakeholders can track products at any distribution process in real-time and receive alerts of temperature violations during shipments. As a result, Arabian Ethicals is able to uphold integrity at an industry standard level and garurante full transparency with stakeholders that matter most. Other than real-time tracking, users are now also able to recall historical records of storage and shipment conditions, whereabouts, and temperature violations by simply accessing designated modules within the system, or scanning a product’s QR code using the customer application.
100% transparency on product’s whereabouts while delivering it from manufacturer to the end customers.
IoT integration for real time tracking of the product storage conditions.
End customers can easily scan the QR codes to view information about Product Authenticity and Integrity during the chain of custody.
Complete digitalization of Trip planning and tracking, saving ~ 70% of the time spent by the operations team on this activity.
Discover how integrating AI into existing surveillance systems can increase business growth and overall improve customer experience.
By making connectivity and data processing the center piece of your management effort, productivity can increase while reducing downtime.
How Artificial Intelligence can completely change and improve customer service experience within the landscape of the retail industry.
Contact us today to learn more about our services and solutions to enable maximum growth and sustainability in your business venture.
