The Potential Service Benefits of Digitizing Identities
Government Challenges & Issues in Identity Management
Whether citizens fail to present correct documentation, or an agency employee improperly cross references identity claims, there are a number of factors that delay the onboarding and management processes involved in facilitating services and programs. Furthermore, identity theft also poses vulnerabilities. This is especially alarming when citizens are constantly required to input the same identity credentials into online platforms, as today’s citizens are accustomed to frictionless login and autofill features. Citizens can fall victim to effective phishing schemes, such as replicated website designs or form-jacking codes on compromised sites that deceive users into inputting sensitive data.
Although current methods can be quite successful and generally do get the job done, governments need to consider a solution that is consolidated and secure so that data is easily transferable in a seamless and portable manner. This solution should also enhance user experience while maintaining the needed processes that governing bodies require as per regulation or policy. Such a system should easily integrate into existing systems and silos to enhance how data is utilized while implementing new and secure protocols.
The Solution: Self-Sovereign Digital Identity
Likewise, governments can enable online features, such as SSO (Single Sign On), that would allow users to scan a QR code, select the required identity information, and authenticate ownership using biometric verification before sending. This is all made possible by using a number of technologies, such as artificial intelligence and Blockchain, and would provide greater security and portability in identity management. With such a system in place, governments can identify, authenticate and authorize identities, request identification attributes, and issue official government documents to citizens for services or programs. Furthermore, this would significantly speed up the verification processes in a secure and autonomous manner without the need to manually verify each claim. This would save governments both time and money while further preventing identity theft so that budgets can be allocated towards other initiatives accordingly.
Automated and autonomous identity verification
Remote portability of identity management
Higher processing quality / customer satisfaction
Digitally issuance of official documentation
Cost minimization in operational processes
Although there are many more benefits to self-sovereign digital identity, these are just some reasons governments should consider implementing a digital identity system nationwide. It is important to note that there are already existing use cases of countries that have successfully integrated digital identity. If you would like to learn more about how our Digital Identity solution can help benefit your governing entities, check out our solution here. If you’re curious about how the technology itself works, feel free to contact us to start a dialogue!
An immutable, distributed ledger technology that uses cryptography to secure data, and smart contracts to complete transactions that are facilitated on certain conditions met.
Likewise, government agencies can utilize identity and access management tools to identify, authenticate and authorize identities, request identification attributes, and issue official government documents to citizens for services or programs. With such a system in place, government agencies can also provide greater portability to citizens so that verifications can take place remotely at any time. With a system like this in place, government agencies can significantly speed up the verification processes in a secure and autonomous manner without the need to manually verify each claim. This would save governments both time and money while further preventing identity theft so that budgets can be allocated towards other initiatives accordingly.